Shipping policy

Thank you for shopping with us! Please read our shipping details below for a smooth delivery experience.

📦 Order Processing Time

  • Orders placed on our website are processed and shipped from our warehouse within 1–2 business days.

  • After shipment, delivery time depends on your location.

🚛 Delivery Time

Location Delivery Time After Shipping
Cairo & Giza Within 24 hours
All other governorates in Egypt Up to 72 hours

📍 Shipping Partner

  • All orders are delivered through our trusted courier partner Bosta.

✅ Open Package on Delivery (Very Important)

  • Customers are allowed to open and inspect the package at delivery, before paying.

  • If the product is not as expected, you can return it directly to the courier and you will not be charged.

  • By accepting the package, the customer confirms the order is received in good condition.

🔔 Delivery Notes

  • Our courier will attempt delivery to your provided address. Please ensure your phone number and address details are correct.

  • If the courier cannot reach you, a re-delivery attempt may be scheduled.

📌 Additional Information

  • Delivery times may vary slightly during peak seasons or due to unforeseen circumstances.

  • Once your order is shipped, you will be notified (via SMS or WhatsApp if available).

We’re Always Here to Help 💬

If you have any questions about your shipment, feel free to contact us via Instagram DM and we’ll support you right away.